Tax Matters in El Paso, TX

5.0
Financial Services Tax consultant After-hours service Cashless payments Email support

About

Since 1988, Tax Matters has helped individuals, families, and business owners bring calm, clarity, and control to complex tax situations. Rather than only preparing forms or negotiating balances, we investigate the whole story behind each issue, correct what needs fixing, and craft a resolution strategy based on a client’s actual circumstances. Clients benefit from nearly four decades of hands-on tax experience and receive direct, personal guidance delivered without judgment. We conduct careful reviews of prior returns and records, represent clients before the IRS when appropriate, and provide ongoing support after the immediate problem is resolved, not a one-size-fits-all solution.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters analyzes complex tax situations, corrects necessary issues, and develops a tailored strategy to resolve problems. We do more than prepare forms or negotiate balances by reviewing the full story behind each case.
Who are your clients?
We work with individuals, families, and business owners to clarify their tax standing and identify available options. Our approach is personalized to each client's actual circumstances.
How long has Tax Matters been in business?
Since 1988, we have provided nearly four decades of hands-on tax experience, guiding clients through resolution and beyond. That history informs how we handle complex matters today.
Do you represent clients before the IRS?
Yes, we provide representation before the IRS when appropriate to a client’s situation. Representation is one part of a broader strategy that includes careful review and correction of records.
Will you just prepare my tax forms?
No — while we do handle forms when needed, we go further by examining prior returns and underlying records, correcting issues, and building a comprehensive plan for resolution. Our aim is a lasting outcome, not a quick fix.
Do you offer support after a case is resolved?
Yes, our support continues after the immediate problem is resolved to help clients move forward with confidence. We focus on tailored solutions rather than one-size-fits-all programs.

Reviews

Source: reviews left by customers on Google.

Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.

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